Revolutionizing Customer Experience Management
Sprinklr is a leading enterprise software company specializing in Customer Experience Management (CXM). Founded in 2009, Sprinklr has rapidly grown to become a pivotal platform for businesses looking to enhance their interactions with customers across various digital channels.
At its core, Sprinklr offers a unified, AI-driven platform that enables businesses to manage customer experiences across social media, messaging platforms, blogs, websites, and more. By providing tools for social media management, customer care, marketing, research, and engagement, Sprinklr allows companies to monitor, engage, and analyze customer interactions in real-time.
One of Sprinklr’s key strengths lies in its ability to integrate with over 30 social media platforms, providing a comprehensive view of customer sentiment and engagement. This helps businesses make informed decisions, improve customer satisfaction, and drive growth.
With clients ranging from Fortune 500 companies to growing enterprises, Sprinklr has positioned itself as a crucial tool for brands aiming to stay competitive in the digital age. Its commitment to innovation and customer-centric solutions continues to make it a leader in the CXM space.