Introduction

Are you ready to revolutionize the way you connect with your customers? At Customer Experience Consultants Group, we specialize in transforming customer interactions into exceptional, personalized experiences. Our comprehensive advisory and sourcing services are designed to streamline your processes, whether you’re operating on a cloud, network, or other communication solutions.

Imagine having a seamless, omni-channel support system that integrates effortlessly with your existing operations. With our expertise in Customer Experience as a Service (CXaaS), we can help you achieve just that. Our skilled project managers and customer success managers are dedicated to guiding you through every step of your journey, ensuring you find innovative ways to reduce operational costs and enhance efficiency.

Partnering with us means boosting your revenue, cutting costs, and improving efficiency—all while setting a new standard for customer experience in your industry. Don’t settle for ordinary when you can deliver extraordinary. Let Customer Experience Consultants Group help you elevate your customer interactions and drive sustainable business growth. Join us and discover how exceptional customer experiences can transform your business.

Mission Statement

At Customer Experience Consultants Group, our mission is to revolutionize the way businesses connect with their customers by delivering exceptional and personalized experiences.

We specialize in Customer Experience as a Service (CXaaS), offering omni-channel support, seamless integrations, and optimized workforce management to ensure a cohesive customer experience. Our dedicated project managers and customer success managers are ready to assist you at every stage of your journey, helping you find better ways to reduce operational costs and increase efficiency.

Our ultimate goal is to boost revenue, cut costs, and enhance efficiency, enabling your business to thrive in a competitive marketplace. Through innovation, collaboration, and a relentless focus on excellence, we aim to set the standard for outstanding customer experience and help businesses achieve sustainable growth.

Leadership Management

Mark Radford

CEO

Mark has over 20 years in sales, management, and business operations. He enjoys spending countless hours swimming, biking, and running training for Ironman distance Triathlon.
E-Mail: markr@broadbandconsultants.com
Phone: 360-513-2515
Desk: 360-433-0866

Mark Prudell

Co-Founder and Head of Sales

Mark has over 35 years in sales, emphasizing people skills and integrity. He also has a passion for food & wine, Bourbon & cooking, and the finer things in life.
E-Mail: markp@broadbandconsultants.com
Phone: 425-772-2929
Desk: 360-433-0865

Get Started Today!

Let CXaaS Consultants help you find a better way while reducing operational cost, and increasing efficiency!

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